Only Printing 3/4 of each Page Topic is solved

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abstr
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Re: Only Printing 3/4 of each Page

Post by abstr » Sat Nov 18, 2023 11:33 pm

Hi @anotherDan

I've been so focused on the problem that I've missed an obvious workaround:

1. Enable the preference 'Importing/Exporting > Preview results'
2. Perform a 'Tools > Export Tasks' to the HTML format you prefer
3. Print from the browser that pops up on completion

anotherDan
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Re: Only Printing 3/4 of each Page

Post by anotherDan » Mon Nov 20, 2023 7:25 pm

Hi .dan.g.

I like the idea; however I've not worked with the UDT - would you have an example for this? If it helps, I have been having good luck with Mozilla's FireFox of late.

Thanks,

anotherDan

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Re: Only Printing 3/4 of each Page

Post by abstr » Mon Nov 20, 2023 11:38 pm

You don't need a UDT (yet), just try following those 3 steps to see if it yields the correct result...

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Re: Only Printing 3/4 of each Page

Post by anotherDan » Tue Nov 21, 2023 1:23 am

Hello .dan.g.

That worked!

Attached is the choice of export (printtest1_exportmethod.jpg). The generated .html file was given a warning when I tried attaching it, so if you need it then please suggest another method for sending. I printed the FireFox (ver 119.0.1 64-bit)-generated .html file to a .pdf and attached it (printtest1.pdf).

Good luck - it seems like you're on something.

another Dan
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printtest1.pdf
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printtest1_exportmethod.jpg

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Re: Only Printing 3/4 of each Page

Post by abstr » Tue Nov 21, 2023 1:53 am

anotherDan wrote:
Tue Nov 21, 2023 1:23 am
Good luck - it seems like you're on something.
Unfortunately, what I've suggested is your only solution.

IE seems to be broken on your machines and, without being able to reproduce the problem, there are no other workarounds I can suggest, nor fixes I can make.

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Re: Only Printing 3/4 of each Page

Post by anotherDan » Tue Nov 21, 2023 5:48 pm

Thanks much for your time on this. I am going to figure out when I can do a clean install of windows as I think that is the only way to fix this.

Again, I appreciate all of the effort.

Best regards,

anotherDan

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Re: Only Printing 3/4 of each Page

Post by anotherDan » Tue Jan 02, 2024 7:52 pm

Hello .dan.g.

I identified the problem and, finally, have a solution! On a long break I did a "clean install" of Windows 11 and then started loading up programs and files. At first with TDL there was a very similar issue with the printing; however I noticed that this time not only was the bottom 1/4 missing and part of the right side too. This led me to go into the DPI settings and again try some things. When choosing "use this setting to fix scaling problems" the issue went away (!), but the GUI became "fuzzy", i.e., the 4K resolution went back a windows view from long ago. Then I finally hit on the combination of that check with choosing "override high DPI scaling behavior System (Enhanced)" and now TDL prints well and has the crisp new GUI view.

I then went to my other machine with windows 10 installed, which has the same problem, and also had IE forceably removed ("with extreme prejudice" in the old unix world :) - CCleaner in this case too). I tried the "use this setting to fix scaling problems" with "override high DPI scaling behavior System (Enhanced)" and the problem still exists. I will now try (at some later time) to either DSIM/reset/reinstall the OS to see if that will fix the issue.

So, in summary for others (if anyone else out there is as bone-headed as me for this issue) -

-----

ISSUE

4K windows 11 pro/4K windows 10 (x64) pro machines
IE removed (not turned off, but removed from OS)
TDL only prints 2/3 to 3/4 of each page

SOLUTION

"clean install" of Windows 11 (MS actually had the best instructions out there for this - somewhat more sensitive to needing to following directions explicitly than in the past OS versions)
[Note: In the future I'll check to see if any of the OS repairs (DSIM/OS reset/OS repairs) work without having to do the full "clean install" and report back]

change high DPI settings:
-----
check - "use this setting to fix scaling problems"
check - "override high DPI scaling behavior"
choose - "System (Enhanced)"
restart TDL

SECOND SOLUTION

Don't be so rash as to forceably remove programs as some of them do more than you think (e.g., IE's Render Engine is part of IE, even tho' IE is no longer an offered browser - doh!). Note to self: Choose more carefully before using programs like CCleaner ... :)

-----

Thanks again for your patience and support trouble-shooting - I'm quite happy to have this issue solved, finally.

Best regards,

anotherDan

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Re: Only Printing 3/4 of each Page

Post by abstr » Thu Jan 11, 2024 11:25 pm

Many thanks for the update @anotherDan.

I am very glad you managed to resolve the problem.

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